Worldwide Shipping
Gilat Roams proudly offers worldwide shipping on all orders. Whether you’re adventuring in the wild or exploring the city, we deliver the gear you need—right to your doorstep.
Processing Time
Orders are processed within 1–3 business days after confirmation. You will receive a confirmation email once your order has been dispatched.
Estimated Delivery Time
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days (depending on destination and customs processing)
Please note that these are estimated delivery times. Actual delivery may vary based on location, weather conditions, customs, and courier delays.
Shipping Charges
Shipping costs may vary based on location and order size. Applicable shipping fees (if any) will be clearly displayed during checkout before confirming your order.
Cash on Delivery
We accept Cash on Delivery (COD) only. You are required to pay the full order amount at the time of delivery. Please ensure someone is available to receive and pay for the order at the delivery address.
Tracking Information
Once your order has shipped, we will provide tracking details (if applicable) via email. Please allow some time for the tracking status to update.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us at [email protected] with your order number. We will investigate and resolve the issue as quickly as possible.
Customs and Import Duties
For international orders, customs or import duties may apply depending on your country’s regulations. These charges (if applicable) are the responsibility of the customer and are not included in the shipping cost.
Incorrect Address
Please double-check your shipping address at checkout. Gilat Roams is not responsible for orders delayed or lost due to incorrect or incomplete address information.
Contact Us
If you have any questions or concerns about your shipment, feel free to contact our support team at [email protected].